Privacy policy
Last updated: 4 October 2026
At Beeniquè, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, contact us or otherwise interact with our services.
Beeniquè is a trading name of BODDYWEAR LTD, company number 16229791, registered office at:
Unit 1B Dalton Court
Commercial Road
Darwen
BB3 0DG
United Kingdom
For the purposes of applicable data protection legislation, BODDYWEAR LTD is responsible for the processing of your personal information described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide to us when you:
- Visit or browse our website
- Create or use a customer account
- Place an order
- Contact us with an enquiry
- Request a return, refund or exchange
- Subscribe to marketing communications
- Complete a contact or other online form
- Participate in promotions or other activities offered by Beeniquè
The information we may collect includes:
- Your name
- Billing and delivery address
- Email address
- Telephone number, where provided
- Order and purchase information
- Payment and transaction information
- Communications you have with us
- Information you provide when requesting a return, refund or exchange
- Information relating to your use of our website, including technical and browsing information
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Your Information
We may collect information:
- Directly from you when you provide it to us
- Automatically when you browse or use our website
- Through Shopify and other service providers involved in operating our website and processing your orders
- Through communications you have with us
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Process payments
- Arrange delivery of your purchases
- Provide customer service and respond to enquiries
- Process returns, refunds and exchanges
- Maintain and administer your customer account
- Communicate with you about your orders
- Prevent and detect fraud and other unlawful activity
- Maintain the security and functionality of our website
- Improve our products, services and website
- Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law
- Meet our legal, regulatory and accounting obligations
- Establish, exercise or defend our legal rights
4. Lawful Basis for Processing
We process personal information using the lawful bases available under applicable data protection law.
Depending on the circumstances, these may include:
Contract
We process information where it is necessary to enter into or perform a contract with you, such as processing an order, arranging delivery or dealing with a return.
Legal Obligation
We may process information where necessary to comply with a legal or regulatory obligation, including accounting, tax and record-keeping requirements.
Legitimate Interests
We may process information where it is necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.
This may include operating and improving our website, protecting our business against fraud, maintaining website security and managing customer relationships.
Consent
Where required, we will rely on your consent, for example for certain marketing communications or non-essential cookies and similar technologies.
Where we rely on consent, you can withdraw it at any time.
5. Payments
Payments made through our website are processed by the payment providers made available at checkout.
We do not normally receive or store your full payment card details.
Payment providers may collect and process payment information in accordance with their own privacy policies and applicable data protection requirements.
6. Shopify
Our online store is powered by Shopify.
Shopify provides the technology that allows us to operate our online store, process orders and manage customer information.
Shopify may process personal information on our behalf as part of providing its services to us.
We may also use Shopify's services for website functionality, analytics, security, customer accounts, checkout and related services.
7. Sharing Your Information
We may share personal information where necessary with trusted third parties who help us operate our business.
These may include:
- Shopify
- Payment service providers
- Delivery and courier providers
- Technology and website service providers
- Customer service providers
- Fraud prevention and security providers
- Professional advisers, where necessary
- Government, regulatory or law enforcement authorities where legally required
We only share information where there is a lawful reason to do so and, where appropriate, require service providers to protect your information and use it only for authorised purposes.
8. Delivery and Order Fulfilment
To fulfil your order, we may need to provide relevant information such as your name, delivery address, email address and telephone number to suppliers, delivery providers or other service providers involved in processing and delivering your order.
Only information necessary to fulfil the order or provide the relevant service will be shared.
9. International Transfers
Some of the companies we use to provide our services may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
10. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, maintain security and understand how visitors use our website.
Some cookies may be necessary for the website to operate and cannot be disabled through our website's cookie controls.
Where required by law, we will request your consent before using non-essential cookies, including certain analytics or marketing technologies.
You can manage your cookie preferences through the cookie controls provided on our website and through your browser settings.
11. Marketing Communications
Where you have subscribed to receive marketing communications, we may use your email address to send information about Beeniquè, including new products, promotions, offers and other relevant updates.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails or by contacting us at:
Unsubscribing from marketing communications will not prevent us from sending essential communications relating to your orders, transactions or other services you have requested.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information will depend on factors including:
- The nature of the information
- The purpose for which it is being used
- Whether we have an ongoing relationship with you
- Our legal, accounting and regulatory obligations
- Whether the information may be required to establish, exercise or defend legal claims
Where information is no longer required, we will take reasonable steps to securely delete or anonymise it.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Your Privacy Rights
Depending on the circumstances, you may have rights under applicable data protection law, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request the transfer of certain personal information to another organisation
- Withdraw consent where processing is based on consent
- Object to direct marketing
These rights are subject to certain legal exceptions and limitations.
To exercise your rights, please contact:
We may need to verify your identity before responding to certain requests.
15. Complaints
If you have concerns about how we use your personal information, we would encourage you to contact us first so that we can investigate and try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
16. Children's Privacy
Our website is intended for use by adults and is not directed specifically at children.
We do not knowingly collect personal information from children where such collection is not permitted by law.
If you believe that a child has provided us with personal information, please contact us at hello@beenique.com.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.
The latest version will always be published on our website, together with the date it was last updated.
18. Contact Us
If you have any questions about this Privacy Policy, your personal information or how we process your data, please contact us:
Beeniquè
A trading name of BODDYWEAR LTD
Company number: 16229791
Unit 1B Dalton Court
Commercial Road
Darwen
BB3 0DG
United Kingdom
Email: hello@beenique.com
Customer Service Hours: 7 days a week, 9am–8pm